Age Verification policy
How do we verify that you are 21+?
Magic City Organics uses Age Checker to verify the age of the person ordering. The system is built into the checkout process.
Do I need to verify my age for every order?
If you’ve uploaded an ID once and use the same MCO Account you won’t be asked to submit an ID again. If you don’t log in or info is entered inaccurately, we won’t recognize you, triggering the ID prompt
Can I cover sensitive information on my photo ID?
No. In order to ensure the validity of the information on a Photo ID we need to make sure that the ID is clearly visible.
What if I fail age verification?
If the inital check does not work you will be prompted to submit a photo ID to complete the age verification process, we will accept a government-issued ID such as a driver’s license, state identification card, military ID, or passport. Your name, date of birth, and the expiration date must be visible, and name on the ID must match the name on the rest of your order information. The date of birth you enter into our popup must also match the ID, even if both are above the minimum age. Accurate records will allow you to pass the ID prompt next time. Certain IDs, such as military IDs, require images of the front and back to show us the necessary information. If you are having trouble uploading two images in one submission through our popup, please email them as attachments to [email protected] and we will manually verify your order. Since we delete ID submissions automatically, two separate submissions cannot be verified.
Is my information secure with AgeChecker.net?
The information you provide is used solely to verify your age. Age Checker will never share or sell data to third-parties. Your privacy and security are important to us. Access to all of our services is protected with strong 256-bit AES encryption. All personal information is stored on a private internal network that is not connected to the internet. Age Checker will securely store your date of birth, name, and address so that we can verify you without photo ID if you order again. Photo IDs are not stored; they are deleted as soon as you are verified.
What happens if I am denied?
If Age Checker cannot verify your age then your order will not go through & the pending charge will disappear from your account.
