Terms of Sale & Shipping Policy

Terms of Sale

While we at Magic City Organics LLC we care deeply about your health and aim to give you options which may support you, we make no claim that any of our products will help, heal or should be used for any specific condition. We are not physicians and do not give medical advice. For such advice, contact your healthcare provider.

By purchasing you are confirming that you are over 21 years of age and agree not to use this product on anyone under 21 years of age – doing so is at your own risk and liability.  

If you ever have a problem with your order, please contact us directly – we pride ourselves on our customer service and will do our best to help you.

Purchase and use of this product is at your own discretion and your own responsibility. When purchasing, you agree to hold harmless Magic City Organics in the event of any adverse effects or consequences arising from consumption and use.

Long term benefits and consequences of use are not yet established and the user assumes responsibility for this personal decision.

Magic City Organics sells full spectrum products from industrial hemp which are grown under license with the Industrial Hemp Program. All of our is industrial hemp is certified and under .3% THC. The THC levels in our products are always under .3% as required by the 2014 farm bill and as established as common practice and acceptance in most states. Take only as recommended on the product label. While we ship to all 50 states ordering and receiving this product is at your own risk.

Shipping Policy:

Every order will ship between 1-4 business days, and arrive within 3-8 business days.

Default shipping is via USPS first class, Priority Flat Rate on some packages over 15 oz.
After your package ships you will receive an email from us with your tracking number.
Orders are a flat rate shipping charge of $3.50 for under $65, free shipping on orders over $65.
USPS Shipping with Insurance included is available for $6, and USPS Shipping with Signature Delivery included is $8.

We will not replace or refund any package that is marked as “Delivered” according to the USPS tracking site. If your package is marked as delivered and does not show up, it is an issue with your local post office or theft, and is not the responsibility of Magic City Organics to replace or refund your items. We have the option available to you to add insurance or signature delivery on the checkout page.

If your package appears to be “lost” please contact us for steps to help you find your package. We are not responsible for lost or damaged packages once they have been scanned into the U.S Postal Service system. We have the option available to you to add insurance or signature delivery on the checkout page.
Return Policy:
We cannot guarantee how you will respond to CBD. We are unable to return or exchange products if they don’t “work’” for you.
Any orders with damaged or defective products or orders missing items, we will either refund or ship another depending on your preference.

International Shipping Policy:

International Shipping is at your own risk. We can't determine if customs will seize the product or cover the brokerage fees/taxes associated with an international shipment. 
  • Canada
  • Australia
  • Mexico
  • United Kingdom
  • Switzerland
  • France
  • Luxembourg
  • South Korea
  • Denmark
  • Argentina
  • Austria
  • Belgium
  • Belize
  • Bulgaria
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Cyprus
  • Czech Republic
  • Estonia
  • Finland
  • Georgia
  • Germany
  • Greece
  • Guam
  • Guatemala
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Malta
  • Netherlands
  • Antilles
  • Norway
  • Paraguay
  • Peru
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Republic of Slovenia
  • South Africa
  • Sweden
  • Virgin Islands
  • Uruguay
  • New Zealand

CBD products are banned in the following countries:

  • United Arab Emirates
  • Russia
  • Malaysia